Master Franchise Admin User Role
This is a role assigned to the admins that are part of a master franchise. The Franchise admin has full access to their own organization structure, local content folders, and those of their sub-franchises. Please note, Franchise Owners, Associates, Trainers will all have the same admin role.
Tasks Master Admins can perform:
- Create and View orders (where franchise is the purchaser)
- Ability to activate enrollment keys
- Ability to create child organizations (for their customers)
- Ability to create user accounts
- Ability to manage their own resources (locations/instructors)
- Ability to schedule ILT/VILT offerings
- Ability to view online training
- Ability to manage learning paths
- Enrollment and completion management
- Access to reports and dashboards
For additional module information, please see Role Access - Module Descriptions (zendesk.com)