Marissa Clark
- Total activity 142
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Activity overview
Latest activity by Marissa Clark-
Marissa Clark created an article,
Enrollment Keys vs Subscriptions
There are two dates to be aware for subscription purchases: The enrollment key expiry date - this date indicates how long you must enroll a Learner into the course. If the expiry date has passed y...
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Marissa Clark created an article,
Scheduled Offering - Learner Experience
Course Catalog Learners targeted to scheduled courses have two ways to find courses: Browse will retrieve the different courses. From the details of each course, learners are shown the av...
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Marissa Clark created an article,
Course appears in catalog without Add to Cart
When something like this happens please always check the following: Check targeting set on the course. The user should only meet a purchasable targeting condition. In this case the users were corre...
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Marissa Clark created an article,
Target Content Issues
There are 4 different targeting conditions: Mandatory Enrollment When this is set the users meeting the targeting condition are required to do the course and are automatically enrolled in the cours...
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Marissa Clark created an article,
Message: You do not have access to this Folder ID
When creating an organization, I receive this message: You do not have access to this Folder ID 44647872 But when I refresh, I see the organization has been created. Help for Organization CreateT...
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Marissa Clark created an article,
I am trying to purchase product as a Franchise Admin but I can only "Get in Touch"
If the catalog email is set to Catalog Email Request is set to Yes on organization any reporting to the organization will see Get in Touch in the catalog.
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Marissa Clark created an article,
I was previously able to expand a folder and/or see results now I am unable to view/open a folder or see any results.
There could be previous place filters in place. The LMS makes it easy to pick up where you left off, to achieve this, filters some filters can stay in place of extend periods of time. Clearing the ...
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Marissa Clark created an article,
I ran a report and am not seeing any data
Have you completed the reporting course? Complete the reporting course, if you still have questions bring them to live training.
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Marissa Clark created an article,
I am unable to complete a test purchase
Make sure you are entering the card information as listed in the course. Use the addressed listed in the course. The order will not work unless the address can be validated. RevShare participants ...
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Marissa Clark created an article,
I am an employee of a franchise who will need LMS training. I have unable to login/ did not receive the email
If you were never registered with an admin role in learn.sandler.com an account will need to be created for you. Please submit a ticket using the helpbot with the following information: Organizatio...