Franchise Admin User Role
This is a role assigned to the admins that are part of an individual franchise or area development franchise customer. The Franchise admin has full access to their own organization structure and local content folders. Please note, Franchise Owners, Associates, Trainers will all have the same admin role.
Tasks Franchise Admins can perform:
- Create and View orders (where franchise is the purchaser)
- Ability to activate enrollment keys
- Ability to create child organizations (for their customers)
- Ability to create user accounts
- Ability to manage their own resources (locations/instructors)
- Ability to schedule ILT/VILT offerings
- Ability to view online training
- Ability to manage learning paths
- Enrollment and completion management
- Access to reports and dashboards
For additional module information, please see Role Access - Module Descriptions (zendesk.com)