The purpose of this guide is to show the best way to check what upcoming renewals a franchise has.
1. Login to the LMS
You will notice the first screen you land on is your dashboard.
2. Scroll down to the Subscription Renewal Window. This will show you the clients expiring in a specific course in the next 31-90 Days, next 30 Days, and last 30 Days. *Note there may be multiple pages of renewals in your subscription renewal window
3. Click on the blue number and a report will be generated. From here you can decide if you would like to renew the clients or let them expire out of the course. The report will provide the clients exact end date in the course, which is their expiration date.
You can then place an order for the needed renewals and use the order to re-enroll the clients. For a guide on using a enrollment key, click here.
Tips:
If you have a large number of users to renew in multiple courses, you may place 1 order for all of the necessary licenses and products, then use the reports from the renewal window to compile a list of user which can be used to fill out a enrollment import and then sent to courseware. We will then do the enrollments all at once. You can find the import guide by clicking here, or if you are already familiar, the enrollment import is attached to the end of this guide.