ZenDesk Admin
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Activity overview
Latest activity by ZenDesk Admin-
ZenDesk Admin created an article,
Domestic Physical Order Placement and Expedited Requests
Standard Procedure for Domestic Orders All domestic orders must be placed directly through the LMS portal. This process ensures accurate tracking, billing, and timely delivery of materials. Importa...
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ZenDesk Admin created an article,
Digital Credentials and Badges
What is a Digital Credential? A digital credential is an online certification representing an achievement or completion of specific coursework. It’s hosted on a dedicated page that verifies the iss...
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ZenDesk Admin created an article,
Renewals for Admins
The purpose of this guide is to show the best way to check what upcoming renewals a franchise has. 1. Login to the LMS You will notice the first screen you land on is your dashboard. 2. Scroll do...
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ZenDesk Admin created an article,
How to Find an Enrollment Key From a Previous Order
The objective of this article is to demonstrate how to access a license key on a previous order. The license key is used when you want to request a bulk import of new users into a channel offering...
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ZenDesk Admin created an article,
Sharing Content in the LMS
Using Share buttons, you can grab a hyperlink (URL) that you can quickly share directly from a channel/subscription, learning path, virtual class offering, or content object in the Sandler LMS. No ...
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ZenDesk Admin created an article,
Printing or Downloading A Certificate
Step 1: Hove your mouse over the My Learning tab and select the My Learning History option. Step 2: Locate the course, and click the Certificate hyperlink at the end of the course's row. Step 3: ...
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ZenDesk Admin created an article,
How To Create A Order Entry User for Order Processing (Enterprise)
In this article I will be explaining how to create a order entry user so orders can be placed at zero cost for Enterprise portals. Each Enterprise portal should only have one order entry admin acco...
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ZenDesk Admin created an article,
Microlearning Deep Links Per Chapter
1. Go to "My Reports" 2. Select "083.3 - Learning Path Deep Link" 3. Under the learning path, search for the chapter/s you need in the learning path Chapters - Copy and Paste the name of the cha...
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ZenDesk Admin created an article,
Sandler Certification - Train-the-Trainer - Program Overview
Why did Sandler require the Instructor Certifications? Sandler Instructor Certification was implemented to ensure that franchisees and their associates are prepared to administer the Learner C...
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ZenDesk Admin created an article,
Using and Opening a Deeplink From Mailchimp and Hubspot
The purpose of this article is to explain how to use deeplinks with Mailchimp and Hubspot how to open Sandler deeplinks from the communications sent out by the two. Opening the link: Link from the ...